Shipping can be a hard one to get used to - so make sure that you either A. I give a full refund, or for instance my sister-in-law gives purchase amount back but not shipping, those sort of policies are up to you as a seller. The mistake I made one time was only putting local pickup only on just the shipping description and the winning bidder did not notice that. Always state the terms of your auctions, it is good to come up with your terms to use at the end of every auction that states your policies, if you combine shipping, the payment methods you accept, etc. Remember that people love fast shipping so when you do sell try to ship the item out as soon as possible after auction ending.

If you know the shipping charges, advise them in this same e-mail. If you have to do a little more research on shipping, or negotiate on price, remember that the customer is the reason you will have success. Issue an e-mail requesting their shipping address. For example, if your shipping information seems muddled to the buyer but clear to you, you need to review what you have written. Once they provide that information to you, let them know when the shipment will go out, which should coordinate within the timeframe provided in your auction description.

For example, you could give free support or free shipping. You should email your customers with shipping confirmation numbers. You must frame your products in a template that looks professionally-designed. You will need to either learn HTML or purchase a template from Ebay or elsewhere. In the end, you need to ask yourself this.

Charge a flat rate for shipping, and mention the shipping costs prominently within your auction description. Using a system to sell on eBay will lower the amount of time spent selling each item, and insure you don't forget any important activities. The Auction Revolution explains all of these hints in greater detail. Computer monitors only show 72DPI, any extra detail is just a waste of the bidder's time. List your item in the most appropriate category.

Research shipping options and pricing and list them in your Auction, Offer insurance as an Option and charge the actual cost. Mike Makler has been Marketing Online Since 2001 When he Built an Organization of over 100,000 Members. After you give positive feedback request positive feedback in return. If 2 Auctions are the same the one with the most flexible payment options will get the best bids. It is always best to have lot's of Payment Options, Paypal, Credit Cards, Money Orders.

Not clearly stating your shipping amounts up front prevents bidders from comparative shopping. Work on your Feedback Rating by meeting your commitments and providing great customer service. If you don't care your potential bidders will disappear. By providing a clear description of the item and its condition, with supporting photos, you maximize the potential of your actions. Are you overpricing your items and then wondering why they're not selling? Do your research and determine competitive prices before placing your auctions.

In a single auction and for one shipping price, they can get a variety of items instead of just one. To bidders, these combination auction lots are much more appealing and valuable. If you're a regular seller of combo auction lots, you'll quickly gain a following of eBay buyers who always check your current auctions to see what irresistible new combinations you have available. You can make tempting kits or package deals of other auction lots no matter what your niche is. Writer and jewelry artist Rena Klingenberg publishes jewelry marketing secrets several times a week in http.

I've sold almost a half million dollars worth of products this year, from my bedroom, without employees, and in my PAJAMAS! Not one of my sales were drop shipped and almost every one of them was an Information Product. I'm caught up in this circle all the time. The funny thing is that a huge part of a marketer's job is to test new things and question there skills to hone them. Every great marketer has seemingly strict opinions as to which words to use or not and which colors to use or not. Now pick which seller you feel more comfortable paying money to up front for a purchase.

This was an obvious attempt on the part of the seller to make money on the shipping costs. The shipping charges were a whopping 60 bucks! The result was a pissed off buyer and negative feedback for the seller. Do not use deception in your auctions or try to make money on shipping costs. He was banking on the fact that the buyer would not read the entire auction and would simply assume the shipping charges would be reasonable. Wow! What an incredible deal! But wait a minute.

After dropping the monstrous 400-pound beasts head at the UPS packing store counter my brother and I exchanged high fives. Sell the heirlooms that even Salvation Army drop off center would turn their nose up at. The non paying bidders are click happy creatures who often develop an acute sense of buyers remorse just minutes after winning you auction item. It is the NON Paying Bidder, these hyena like animals turn tale and run the minute you ask them to pay for the auction they just won. They have the ability to come up with a dizzying array of excuses as to why the cannot send payment such as their cat walking on the computer keyboard and inadvertently placing a bid on your item for sale.

Overcharging customers for shipping and handling is frowned upon and will result is unhappy customers. You should always charge actual shipping costs. Another option is to state that you will provide actual shipping at the end of the auction, based on the destination zip code. As an independent seller, you want to sell items that are easy to manage. Remember that whatever you sell, you have to ship.

List all shipping options and the cost of each. Don't leave potential bidders in the dark concerning the shipping cost. Also be sure that you include all your after auction information in your description. The clearer your instructions, the more comfortable the bidder will be and the less likely you will run into problems at the end of the transaction. Include a definite date by which payment must be received.

Avoid troubles or negative seller feedback by stating upfront your shipping costs. Be Clear on Shipping and Handling Information. Sign up with Paypal if you don't have your own merchant account. Place in your item listing your own merchant account or credit card processor information. Providing as many payment options as available is better.

Packaging and shipping the product to the eBay buyer. When the product is sold, process the payment securely, taking out your percentage, in addition to the shipping and handling charges. Inspect their product to make sure it is acceptable for sale. These are available for under $29 at Legal Resource Online. Obtain an Agreement of Items, which both you and the customer sign.

The worst thing to do would be to drop the ball and not re-contact that customer in careful, but constant ways, always affirming the original purchase and informing them of new opportunities. This step will take some research, but it will be well worth it. Find the tools necessary to take your business to the next level. Having a Newsletter is one of the best ways to stay in constant contact with your customers and keep them informed about new trends in your industry and new products that have debuted. I knew I wanted to bring my collectible toys business to eBay and I had some theoretical knowledge about it, but had never done it before.